diff --git a/dashboard-server/gorgias-server/._package-lock.json b/dashboard-server/gorgias-server/._package-lock.json
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diff --git a/dashboard-server/gorgias-server/._package.json b/dashboard-server/gorgias-server/._package.json
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diff --git a/dashboard-server/gorgias-server/._routes b/dashboard-server/gorgias-server/._routes
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diff --git a/dashboard-server/gorgias-server/._services b/dashboard-server/gorgias-server/._services
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diff --git a/dashboard/src/components/dashboard/GorgiasOverview.jsx b/dashboard/src/components/dashboard/GorgiasOverview.jsx
index 614eb75..63a39e6 100644
--- a/dashboard/src/components/dashboard/GorgiasOverview.jsx
+++ b/dashboard/src/components/dashboard/GorgiasOverview.jsx
@@ -24,14 +24,17 @@ import {
   Mail,
   Send,
   Loader2,
+  ArrowUp,
+  ArrowDown,
 } from "lucide-react";
 import axios from "axios";
 
 const TIME_RANGES = {
-  7: "Last 7 Days",
-  14: "Last 14 Days",
-  30: "Last 30 Days",
-  90: "Last 90 Days",
+  "today": "Today",
+  "7": "Last 7 Days",
+  "14": "Last 14 Days",
+  "30": "Last 30 Days",
+  "90": "Last 90 Days",
 };
 
 const formatDuration = (seconds) => {
@@ -41,12 +44,33 @@ const formatDuration = (seconds) => {
 };
 
 const getDateRange = (days) => {
-  const end = new Date();
-  end.setUTCHours(23, 59, 59, 999);
+  // Create date in Eastern Time
+  const now = new Date();
+  const easternTime = new Date(
+    now.toLocaleString("en-US", { timeZone: "America/New_York" })
+  );
   
-  const start = new Date();
-  start.setDate(start.getDate() - days);
-  start.setUTCHours(0, 0, 0, 0);
+  if (days === "today") {
+    // For today, set the range to be the current day in Eastern Time
+    const start = new Date(easternTime);
+    start.setHours(0, 0, 0, 0);
+    
+    const end = new Date(easternTime);
+    end.setHours(23, 59, 59, 999);
+
+    return {
+      start_datetime: start.toISOString(),
+      end_datetime: end.toISOString()
+    };
+  }
+  
+  // For other periods, calculate from end of previous day
+  const end = new Date(easternTime);
+  end.setHours(23, 59, 59, 999);
+  
+  const start = new Date(easternTime);
+  start.setDate(start.getDate() - Number(days));
+  start.setHours(0, 0, 0, 0);
   
   return {
     start_datetime: start.toISOString(),
@@ -75,48 +99,52 @@ const MetricCard = ({
   const formatDelta = (d) => {
     if (d === undefined || d === null) return null;
     if (d === 0) return "0";
-    return (d > 0 ? "+" : "") + d + suffix;
+    return Math.abs(d) + suffix;
   };
 
-  const colorMapping = {
-    blue: "bg-blue-50 dark:bg-blue-900/20 border-blue-100 dark:border-blue-800/50 text-blue-600 dark:text-blue-400",
-    green: "bg-green-50 dark:bg-green-900/20 border-green-100 dark:border-green-800/50 text-green-600 dark:text-green-400",
-    purple: "bg-purple-50 dark:bg-purple-900/20 border-purple-100 dark:border-purple-800/50 text-purple-600 dark:text-purple-400",
-    indigo: "bg-indigo-50 dark:bg-indigo-900/20 border-indigo-100 dark:border-indigo-800/50 text-indigo-600 dark:text-indigo-400",
-    orange: "bg-orange-50 dark:bg-orange-900/20 border-orange-100 dark:border-orange-800/50 text-orange-600 dark:text-orange-400",
-    teal: "bg-teal-50 dark:bg-teal-900/20 border-teal-100 dark:border-teal-800/50 text-teal-600 dark:text-teal-400",
-    cyan: "bg-cyan-50 dark:bg-cyan-900/20 border-cyan-100 dark:border-cyan-800/50 text-cyan-600 dark:text-cyan-400",
-  };
-
-  const baseColors = colorMapping[colorClass];
-
   return (
-    <div className={`p-3 rounded-lg border transition-colors ${baseColors}`}>
-      <h3 className="text-sm font-medium text-gray-600 dark:text-gray-300">
-        {title}
-      </h3>
-      <div className="flex items-baseline gap-2 mt-1">
-        {loading ? (
-          <Skeleton className="h-8 w-24 dark:bg-gray-700" />
-        ) : (
-          <>
-            <div className="flex items-center gap-2">
-              {Icon && <Icon className="w-4 h-4" />}
-              <p className="text-xl font-bold">
-                {typeof value === "number"
-                  ? value.toLocaleString() + suffix
-                  : value}
-              </p>
-            </div>
-            {delta !== undefined && (
-              <p className={`text-xs font-medium ${getDeltaColor(delta)}`}>
-                {formatDelta(delta)}
-              </p>
+    <Card className="h-full">
+      <CardContent className="pt-6 h-full">
+        <div className="flex justify-between items-start">
+          <div className="flex-1 min-w-0">
+            <p className="text-sm font-medium text-muted-foreground">{title}</p>
+            {loading ? (
+              <Skeleton className="h-8 w-24 dark:bg-gray-700" />
+            ) : (
+              <div className="flex items-baseline gap-2">
+                <p className="text-2xl font-bold">
+                  {typeof value === "number"
+                    ? value.toLocaleString() + suffix
+                    : value}
+                </p>
+                {delta !== undefined && delta !== 0 && (
+                  <div className={`flex items-center ${getDeltaColor(delta)}`}>
+                    {delta > 0 ? (
+                      <ArrowUp className="w-3 h-3" />
+                    ) : (
+                      <ArrowDown className="w-3 h-3" />
+                    )}
+                    <span className="text-xs font-medium">
+                      {formatDelta(delta)}
+                    </span>
+                  </div>
+                )}
+              </div>
             )}
-          </>
-        )}
-      </div>
-    </div>
+          </div>
+          {Icon && (
+            <Icon className={`h-5 w-5 flex-shrink-0 ml-2 ${colorClass === "blue" ? "text-blue-500" : 
+              colorClass === "green" ? "text-green-500" :
+              colorClass === "purple" ? "text-purple-500" :
+              colorClass === "indigo" ? "text-indigo-500" :
+              colorClass === "orange" ? "text-orange-500" :
+              colorClass === "teal" ? "text-teal-500" :
+              colorClass === "cyan" ? "text-cyan-500" :
+              "text-blue-500"}`} />
+          )}
+        </div>
+      </CardContent>
+    </Card>
   );
 };
 
@@ -130,7 +158,7 @@ const TableSkeleton = () => (
 );
 
 const GorgiasOverview = () => {
-  const [timeRange, setTimeRange] = useState(7);
+  const [timeRange, setTimeRange] = useState("7");
   const [data, setData] = useState({});
   const [loading, setLoading] = useState(true);
   const [error, setError] = useState(null);
@@ -263,8 +291,8 @@ const GorgiasOverview = () => {
           </h2>
           <div className="flex items-center gap-2">
             <Select
-              value={String(timeRange)}
-              onValueChange={(value) => setTimeRange(Number(value))}
+              value={timeRange}
+              onValueChange={(value) => setTimeRange(value)}
             >
               <SelectTrigger className="w-[140px] bg-white dark:bg-gray-800">
                 <SelectValue placeholder="Select range">
@@ -272,7 +300,13 @@ const GorgiasOverview = () => {
                 </SelectValue>
               </SelectTrigger>
               <SelectContent>
-                {Object.entries(TIME_RANGES).map(([value, label]) => (
+                {[
+                  ["today", "Today"],
+                  ["7", "Last 7 Days"],
+                  ["14", "Last 14 Days"],
+                  ["30", "Last 30 Days"],
+                  ["90", "Last 90 Days"],
+                ].map(([value, label]) => (
                   <SelectItem key={value} value={value}>
                     {label}
                   </SelectItem>
@@ -284,80 +318,94 @@ const GorgiasOverview = () => {
       </CardHeader>
 
       <CardContent className="space-y-4">
-        <div className="grid grid-cols-2 md:grid-cols-2 lg:grid-cols-4 gap-4">
+        <div className="grid grid-cols-2 lg:grid-cols-4 gap-4">
           {/* Message & Response Metrics */}
-          <MetricCard
-            title="Messages Received"
-            value={stats.total_messages_received?.value}
-            delta={stats.total_messages_received?.delta}
-            icon={Mail}
-            colorClass="blue"
-            loading={loading}
-          />
-          <MetricCard
-            title="Messages Sent"
-            value={stats.total_messages_sent?.value}
-            delta={stats.total_messages_sent?.delta}
-            icon={Send}
-            colorClass="green"
-            loading={loading}
-          />
-          <MetricCard
-            title="First Response"
-            value={formatDuration(stats.median_first_response_time?.value)}
-            delta={stats.median_first_response_time?.delta}
-            icon={Clock}
-            colorClass="purple"
-            more_is_better={false}
-            loading={loading}
-          />
-          <MetricCard
-            title="One-Touch Rate"
-            value={stats.total_one_touch_tickets?.value}
-            delta={stats.total_one_touch_tickets?.delta}
-            suffix="%"
-            icon={MessageSquare}
-            colorClass="indigo"
-            loading={loading}
-          />
-        </div>
-
-        <div className="grid grid-cols-2 md:grid-cols-2 lg:grid-cols-4 gap-4">
+          <div className="h-full">
+            <MetricCard
+              title="Messages Received"
+              value={stats.total_messages_received?.value}
+              delta={stats.total_messages_received?.delta}
+              icon={Mail}
+              colorClass="blue"
+              loading={loading}
+            />
+          </div>
+          <div className="h-full">
+            <MetricCard
+              title="Messages Sent"
+              value={stats.total_messages_sent?.value}
+              delta={stats.total_messages_sent?.delta}
+              icon={Send}
+              colorClass="green"
+              loading={loading}
+            />
+          </div>
+          <div className="h-full">
+            <MetricCard
+              title="First Response"
+              value={formatDuration(stats.median_first_response_time?.value)}
+              delta={stats.median_first_response_time?.delta}
+              icon={Clock}
+              colorClass="purple"
+              more_is_better={false}
+              loading={loading}
+            />
+          </div>
+          <div className="h-full">
+            <MetricCard
+              title="One-Touch Rate"
+              value={stats.total_one_touch_tickets?.value}
+              delta={stats.total_one_touch_tickets?.delta}
+              suffix="%"
+              icon={MessageSquare}
+              colorClass="indigo"
+              loading={loading}
+            />
+          </div>
+       
           {/* Satisfaction & Efficiency */}
-          <MetricCard
-            title="Customer Satisfaction"
-            value={`${satisfactionStats.average_rating?.value}/5`}
-            delta={satisfactionStats.average_rating?.delta}
-            suffix="%"
-            icon={Star}
-            colorClass="orange"
-            loading={loading}
-          />
-          <MetricCard
-            title="Survey Response Rate"
-            value={satisfactionStats.response_rate?.value}
-            delta={satisfactionStats.response_rate?.delta}
-            suffix="%"
-            colorClass="orange"
-            loading={loading}
-          />
-          <MetricCard
-            title="Resolution Time"
-            value={formatDuration(stats.median_resolution_time?.value)}
-            delta={stats.median_resolution_time?.delta}
-            icon={Clock}
-            colorClass="teal"
-            more_is_better={false}
-            loading={loading}
-          />
-          <MetricCard
-            title="Self-Service Rate"
-            value={selfServiceStats.self_service_automation_rate?.value}
-            delta={selfServiceStats.self_service_automation_rate?.delta}
-            suffix="%"
-            colorClass="cyan"
-            loading={loading}
-          />
+          <div className="h-full">
+            <MetricCard
+              title="Customer Satisfaction"
+              value={`${satisfactionStats.average_rating?.value}/5`}
+              delta={satisfactionStats.average_rating?.delta}
+              suffix="%"
+              icon={Star}
+              colorClass="orange"
+              loading={loading}
+            />
+          </div>
+          <div className="h-full">
+            <MetricCard
+              title="Survey Response Rate"
+              value={satisfactionStats.response_rate?.value}
+              delta={satisfactionStats.response_rate?.delta}
+              suffix="%"
+              colorClass="orange"
+              loading={loading}
+            />
+          </div>
+          <div className="h-full">
+            <MetricCard
+              title="Resolution Time"
+              value={formatDuration(stats.median_resolution_time?.value)}
+              delta={stats.median_resolution_time?.delta}
+              icon={Clock}
+              colorClass="teal"
+              more_is_better={false}
+              loading={loading}
+            />
+          </div>
+          <div className="h-full">
+            <MetricCard
+              title="Self-Service Rate"
+              value={selfServiceStats.self_service_automation_rate?.value}
+              delta={selfServiceStats.self_service_automation_rate?.delta}
+              suffix="%"
+              colorClass="cyan"
+              loading={loading}
+            />
+          </div>
         </div>
 
         <div className="grid grid-cols-1 md:grid-cols-2 gap-4">
@@ -379,7 +427,7 @@ const GorgiasOverview = () => {
                     <TableHead>Channel</TableHead>
                     <TableHead className="text-right">Total</TableHead>
                     <TableHead className="text-right">%</TableHead>
-                    <TableHead className="text-right">Δ</TableHead>
+                    <TableHead className="text-right">Change</TableHead>
                   </TableRow>
                 </TableHeader>
                 <TableBody>
@@ -405,8 +453,18 @@ const GorgiasOverview = () => {
                               : "dark:text-gray-300"
                           }`}
                         >
-                          {channel.delta > 0 ? "+" : ""}
-                          {channel.delta}
+                          <div className="flex items-center justify-end gap-0.5">
+                            {channel.delta !== 0 && (
+                              <>
+                                {channel.delta > 0 ? (
+                                  <ArrowUp className="w-3 h-3" />
+                                ) : (
+                                  <ArrowDown className="w-3 h-3" />
+                                )}
+                                <span>{Math.abs(channel.delta)}%</span>
+                              </>
+                            )}
+                          </div>
                         </TableCell>
                       </TableRow>
                     ))}
@@ -433,7 +491,7 @@ const GorgiasOverview = () => {
                     <TableHead>Agent</TableHead>
                     <TableHead className="text-right">Closed</TableHead>
                     <TableHead className="text-right">Rating</TableHead>
-                    <TableHead className="text-right">Δ</TableHead>
+                    <TableHead className="text-right">Change</TableHead>
                   </TableRow>
                 </TableHeader>
                 <TableBody>
@@ -459,8 +517,18 @@ const GorgiasOverview = () => {
                               : "dark:text-gray-300"
                           }`}
                         >
-                          {agent.delta > 0 ? "+" : ""}
-                          {agent.delta}
+                          <div className="flex items-center justify-end gap-0.5">
+                            {agent.delta !== 0 && (
+                              <>
+                                {agent.delta > 0 ? (
+                                  <ArrowUp className="w-3 h-3" />
+                                ) : (
+                                  <ArrowDown className="w-3 h-3" />
+                                )}
+                                <span>{Math.abs(agent.delta)}%</span>
+                              </>
+                            )}
+                          </div>
                         </TableCell>
                       </TableRow>
                     ))}